Placing Orders

Place orders online or call 310-578-9410 Mon-Fri 11am - 4pm PST. (closed on major US holidays)

Contact Us

You may email us at or call our customer service line at 310-578-9410 Mon-Fri 11am - 4pm PST.

Order FAQ's


Expedited orders placed by 2 PM PST normally ship the same business day, pending address verification. Orders placed with Saver Ground will ship within 3 days. We only offer ground shipping via USPS to PO/APO boxes. View more information on shipping.

Return Policy

We have a 21 day return policy on all items except custom/special order items. All sale items are returnable for a full refund just like regular priced merchandise.
View complete return policy here.

Return FAQ's


We will ship exchanges via ground free of charge. If you would like an exchange email us and we can hold the item for you. Exchanges generally ship within 3 business days. Exchanges must meet all criteria for acceptable returns, i.e. unworn and all tags attached.
View more information about exchanges.

Gift Wrap

We will gift wrap your order for $5. International orders are not eligible for gift wrap. We offer gift receipts for free, which includes a gift card.

International Orders

We ship to most international destinations for a flat rate of $45. We ship to Canada for a flat rate of $25. International orders cannot be marked as gifts and actual value will be declared on customs form as required by law. You are solely responsible for customs and taxes. View more information on international ordering.

Sizing Questions

We have a sizing page that may help. Otherwise email us at

Item Availability Questions

A good rule of thumb for availability is -- If the item is on sale then we will not be getting any more in stock. We do restock items such as True Religion jeans, Three Dots Classics, Splendid basics, 7 For All Mankind basics, Juicy and some others. If you would like us to email you when a particular item is in stock please email us.

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