Place orders online or call 888-804-0006 Mon-Fri 11am - 4pm PST. (closed on major US holidays and only available to unblocked US & Canadian phone numbers).
You may email us at firstname.lastname@example.org
or call our customer service line at 888-804-0006 Mon-Fri 11am - 4pm PST.
We offer free ground shipping on all domestic orders. Most orders ship via FedEx out of Los Angeles the next business day. We only offer ground shipping via USPS to PO/APO boxes. View more information on shipping.
We have a 21 day return policy on all items except custom/special order items. All sale items are returnable for a full refund just like regular priced merchandise.View complete return policy here.
We will ship exchanges via ground free of charge. If you would like an exchange email us and we can hold the item for you. Exchanges generally ship within 3 business days. Exchanges must meet all criteria for acceptable returns, i.e. unworn and all tags attached.View more information about exchanges.
We will gift wrap your order for $5. International orders are not eligible for gift wrap. We offer gift receipts for free, which includes a gift card.
We ship to most international destinations for a flat rate of $40. We ship to Canada for a flat rate of $22. International orders cannot be marked as gifts and actual value will be declared on customs form as required by law. You are solely responsible for customs and taxes. View more information on international ordering.
We have a sizing page
that may help. Otherwise email us at email@example.com
Item Availability Questions
A good rule of thumb for availability is -- If the item is on sale then we will not be getting any more in stock. We do restock items such as True Religion jeans, Three Dots Classics, Splendid basics, 7 For All Mankind basics, Juicy and some others. If you would like us to email you when a particular item is in stock please email us.